CompTIA A+: Windows 2000/XP and OS Troubleshooting
Product Code: APLS09 Time: 3 Hour(s) CEUs: .30

Summary:

This course shows learners the process for installing and starting Windows 2000 and XP Professional as well as how to troubleshoot software and hardware problems learners may encounter with an operating system.

Objectives:

After completing this course, students will be able to:
  • Install Windows 2000
  • Setup and start Windows 2000
  • Manage Windows 2000
  • Install Windows XP
  • Troubleshoot Windows XP
  • Determine system problems
  • Troubleshoot PC and printer problems

Outline:

  • Windows 2000 basics
  • Installing Windows 2000
  • Windows 2000 setup and startup
  • Handling startup problems
  • Managing Windows 2000
  • Windows 2000 ERD and startup disks
  • Windows XP basics
  • Installing Windows XP
  • Troubleshooting Windows XP
  • Determining system problems
  • Handling PC and printer problems

Features:

  • Exercises that allow users to practice the application
  • A file containing the text of the exercises
  • Activities that allow users to apply course concepts in an interactive questioning environment
  • A glossary
  • A Skill Assessment

Applicability:

This course is for anyone preparing for the A+ Core Hardware examination and the A+ Operating System Technologies examination.

Prerequisites:

CompTIA A+: Computer BasicsCompTIA A+: Bus Structures and MicroprocessorsCompTIA A+: Memory and Data StorageCompTIA A+: Powering and Disassembling the PCCompTIA A+: Input and OutputCompTIA A+: Printers and Portable SystemsCompTIA A+: Keeping the PC RunningCompTIA A+: OS Basics and Windows 95, 98, and Me

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 95, 98, NT, 2000, or XP. Minimum Connection Speed: 28.8k. Internet Explorer 5.0 or higher required. Authorware and Macromedia Flash player recommended but not required. JavaScript must be enabled. Netscape and AOL browsers not supported.

Copyright Information:

  • Microsoft® is a registered trademark of Microsoft Corporation.
  • Windows® is a registered trademark of Microsoft Corporation.

Terms of Use:

None

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