CompTIA Network+: Troubleshooting
Product Code: NETP10 Time: 2 Hour(s) CEUs: .20

Summary:

This course shows users how to take a systematic approach to troubleshooting network problems.

Objectives:

After completing this course, students will be able to:
  • Identify the extent of a networking problem
  • Describe a systematic approach to network troubleshooting
  • Determine whether a problem is attributable to the operator or the system
  • Describe some common networking problem scenarios, and the most likely causes of these problems
  • Explain the use of common network troubleshooting tools

Outline:

  • Identifying Problem Boundaries
  • Systematic Troubleshooting
  • A Troubleshooting Scenario
  • User vs. System Problems
  • Physical and Logical Trouble Indicators
  • Connectivity Problems
  • RAS and Logon Problems
  • Bootup and Printing Problems
  • Installation and Configuration Problems
  • Network Troubleshooting Tools

Features:

  • Activities that allow users to apply course concepts in an interactive questioning environment
  • A glossary
  • A Skill Assessment

Applicability:

This course is for anyone preparing for the CompTIA Network+ exam, or anyone who wants to learn networking principles and practices.

Prerequisites:

CompTIA Network+: Network Topology and Operating SystemsCompTIA Network+: Network Media and ElementsCompTIA Network+: The OSI Reference Model and Physical LayerCompTIA Network+: Data Link LayerCompTIA Network+: Understanding TCP/IPCompTIA Network+: TCP/IP Configuration and UtilitiesCompTIA Network+: Remote ConnectivityCompTIA Network+: Network InstallationCompTIA Network+: Security, Maintenance and Support

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 95, 98, NT, 2000, or XP. Minimum Connection Speed: 28.8k. Internet Explorer 5.0 or higher required. Authorware and Macromedia Flash player recommended but not required. JavaScript must be enabled. Netscape and AOL browsers not supported.

Copyright Information:

  • Network+® is a registered trademark of The Computing Technology Industry Association
  • CompTIA® is a registered trademark of The Computing Technology Industry Association

Terms of Use:

None

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