Outlook 2002: Reading and Sending Messages
Product Code: OXPM02 Time: 4 Hour(s) CEUs: .40

Summary:

This course shows users how to receive and send e-mail messages.

Objectives:

After completing this course, students will be able to:
  • Read mail
  • Reply to and forward mail messages
  • Compose and send mail messages
  • Print mail messages
  • Find mail messages
  • Attach files and include signatures in messages

Outline:

  • Reading and Responding to Messages
  • Creating and Sending Messages
  • Printing Messages
  • Finding and Flagging Messages
  • Attaching Files and Signatures to Messages

Features:

  • Exercises that allow users to practice the application
  • A file containing the text of the exercises
  • Simulations that allow users to practice course skills, even if they don't have access to the application
  • A glossary
  • A Skill Assessment

Applicability:

This course is for anyone who wants to learn more about Outlook 2002.

Prerequisites:

Experience with the graphical user interface common to Microsoft software productsOutlook 2002: Navigating in Outlook

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 95, 98, NT, 2000, or XP. Minimum Connection Speed: 28.8k. Internet Explorer 5.0 or higher required. Authorware and Macromedia Flash player recommended but not required. JavaScript must be enabled. Netscape and AOL browsers not supported.


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