Computer Based Training - Introduction to PCs: Troubleshooting and Tips

Summary:

This course provides users with information on how to protect data on their computer and overcome potential problems in addition to offering tips on how to maximize the efficiency of their PC.

Objectives:

After completing this course, students will be able to:

Back up files
Use System Restore and Safe Mode
Handle viruses and other issues
Troubleshoot common problems
Identify common mistakes and helpful tips

Outline:

Using the Emergency Boot Disk
Backing Up Your Files
Dealing with Viruses
Using System Restore
Checking Your PC for Trouble
Using Safe Mode
Checking for Device Conflicts
Restoring a Device Driver
Troubleshooting Startup Problems
Identifying Sources for Help
Identifying Ten Common Mistakes
Identifying Ten Smart Purchases
Top Ten Tips from a Guru

Features:

Exercises that allow users to practice the application
A file containing the text of the exercises
Activities that allow users to apply course concepts in an interactive questioning environment
A glossary
A Skill Assessment

Applicability:

This course is for anyone who wants an introduction to the use of a PC with Windows as the operating system.

Prerequisites:

Introduction to PCs: Introducing the PCIntroduction to PCs: Using Your PCIntroduction to PCs: Working with Folders and FilesIntroduction to PCs: Inside Your PCIntroduction to PCs: Basic PeripheralsIntroduction to PCs: Other PeripheralsIntroduction to PCs: Understanding SoftwareIntroduction to PCs: Introducing the InternetIntroduction to PCs: Internet and E-mail Tips

Technical Requirements:

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 95, 98, NT, 2000, or XP. Minimum Connection Speed: 28.8k. Internet Explorer 5.0 or higher required. Authorware and Macromedia Flash player recommended but not required. JavaScript must be enabled. Netscape and AOL browsers not supported.

Copyright Information:

Terms of Use:

None